Privacy Policy
Last Updated: January 19, 2026
Your privacy is important to us. Home Service Hero (“we,” “us,” or “our”), operating home-service-hero.com and related websites, is committed to protecting your personal information in a secure and responsible manner.
This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices available to you.
1. Information We Collect
We collect information to help connect homeowners with home improvement professionals and service providers.- Full name
- Email address
- Phone number
- Home improvement project details
- Budget and timeline information
- IP address, browser type, and device information
- Website activity and usage behavior
2. How We Use Your Information
Your information may be used to:- Match you with trusted contractors and service providers
- Provide quotes, estimates, and follow-up communications
- Improve our website and user experience
- Send promotional or informational communications
- Comply with legal obligations and prevent fraud
TCPA Communication Consent
By submitting your contact information, including your phone number, you expressly consent to receive calls, text messages (SMS/MMS), prerecorded messages, and automated communications from Home Service Hero and/or our trusted partners regarding home improvement services, promotions, quotes, and related offers — even if your number is listed on a federal or state Do Not Call registry. Consent is not required as a condition of purchase. Standard message and data rates may apply.3. Sharing & Disclosure
We may share your information with trusted home service providers and partners to help fulfill your request for services, estimates, or consultations. We may also share information with:- Website hosting and analytics providers
- Customer support and communication tools
- Advertising and marketing partners
- Legal authorities if required by law